The voice mail system will inform you when there are unheard messages in your voice mailbox. This feature, referred to asmessage waiting indication (MWI), is implemented in several ways.

On-site message waiting indication is useful when you are near your phone.

  1. Broken dial tone: Instead of a steady dial tone, you will first hear several short bursts of tone which indicates that you have at least one new, unheard message in your mailbox.
  2. Message waiting light: If your phone has a compatible message waiting light, the voice mail system will send out a signal that will activate it when there is an unheard message in your mailbox. Compatible lights are usually listed on the phone specification sheet as FSK, or CLASS. 
  3. The voice mail system will also allow you to receive a copy of your voice message in your email account if configured. 
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