Building on a unique hybrid agentless architecture and hundreds of policy modules for best practices monitoring and alerting, PCG Managed Workplace is designed to give service providers a complete view of their customers’ entire IT environment, including computers, security systems, telecommunications equipment, printing and imaging assets, cloud services, mobile devices and more. With a comprehensive central dashboard and over 80 predefined reports. PCG Managed Workplace quickly discover all IP-based assets, within your environment, demonstrate deep technological insight on your network, and efficiently conduct a thorough network audits that provides you a qualified report on the health of your entire network environment.
By coupling powerful management and automation features and with the ability to collect, collate and alert on all the information needed to quickly identify and address issues across the customer network, PCG Managed Workplace empowers end customer to focus on their core business as they deliver a competitive differentiated, high-quality IT services. Using PCG Managed Workplace, we can remotely and efficiently, optimize configurations and network settings, manage security, automate routine maintenance tasks, update patches, conduct diagnostics and remediation, offer print supply replenishment services and more.
-Tommy Day, Director of Network Solutions
The widespread success of PCG Managed Workplace as an advanced remote management software platform and PCG Managed Workplace outstanding reputation for quality customer service combine to form the essential foundation for our Network Operation Center (NOC) and Help Desk Services.
Fully integrated with the RMM platform, PCG Managed
Workplace NOC and Help Desk enable end customer to seamlessly extend and enhance their remote monitoring, remediation and support services with flexible, affordable, high quality, offerings including 24/7 managed services and technical support.
– James Scott, President, Longhill Strategic of Florida